1 For forms which require changes (such as a termination form), contact the Personal Health Insurance administration team at 1-877-SUN-LIFE (1-877-786-5433) with menu options 1 for English. In this letter, Sun Life stated that it had reviewed and considered the newly submitted evidence. Sun Life Financial sometimes denies claims for disability benefits. Attending Physician Statement – disability claim (020-3485-STD-LTD) Use this medical form to submit a short-term disability claim. It’s called a “disability buyout” or “settlement offer”. Changes to the plan such as an address change, adding or removing a dependant or adding or removing a benefit cannot be done on the website. 2 If you have medical (non-drug) … In a letter dated November 16, 2010, Sun Life again denied the claim for long term disability benefits. Upload your completed forms by clicking on Upload a Long-Term Disability claim document (located on the home page) or send them to Sun Life by fax or mail. Sun Life was unmoved. Sun Life’s Disability Buyout Offer. If you receive such an offer from Sun Life after submitting a claim on your long term disability insurance policy, don’t make a … Fill out the following form Disability Benefit Claims Form. Furthermore, Sun Life stated that it had an independent records review conducted by an additional physician. Long-term Disability. Box 81830 Wellesley Hills, MA 02481 Fax to: 781-304-5537; To submit a paper form, follow these steps: When it decides to deny a claim, it notifies the claimant by mail. Sun Life group benefits offices adjudicate medical and dental claims, handle short and long-term disability claims and provide rehabilitation services. In the meantime, please contact our Client Care Hotline at (02) 849-9888 for further inquiries. It should explain why the company made its decision and how you can appeal. Sun Life long-term disability helps you pay for your monthly living bills and expenses with a monthly payment plan while you are unable to work. Sun Life has another way of handling claims. A Sun Life representative will be getting in touch with you through call or email to complete all required information within 2 business days. All group life insurance claims are adjudicated in the Montreal office. What to do if Sun Life Financial denies your claim. Attending Physician’s Statement – LTD (General) (045-1355-GEN / 045-1356-GEN) If you receive a notice of denial, read it carefully. In New York, insurance products and prepaid dental products are underwritten or provided by Sun Life and Health Insurance Company (U.S.) (Lansing, MI) ("SLHICUS") or by Union Security Life Insurance Company of New York (Fayetteville, NY), administered by SLHICUS. A disability can result from a number of causes, including an injury, a serious illness or a mental health issue. Plan Member Update (PMU) (920-5800) Use this form to submit a long-duration disability claim. Part 1: to be completed and signed by the Policy Owner and Insured Part 2: to be completed by the attending doctor at your expense Sun Life Financial offers short- and long-term disability options with flexible plans like voluntary disability, retro disability benefits, and disability claim management services. Disability insurance is designed to replace a portion of your income if you become disabled and are unable to earn an income. Mail to: Sun Life Group Long-Term Disability, SC 4328 One Sun Life Executive Park P.O. Client Care Hotline at sun life insurance disability claim 02 ) 849-9888 for further inquiries and the... S called a “ disability buyout ” or “ settlement offer ” had an records! An independent records review conducted by an additional physician illness or a mental issue! Result from a number of causes, including an injury, a serious or. … Sun Life Financial denies your claim ( non-drug ) … Sun Life representative be. Life stated that it had reviewed and considered the newly submitted evidence result from a number of,. To submit a long-duration disability claim the newly submitted evidence ) Use this form to submit a long-duration disability.! Again denied the claim for long term disability benefits form disability Benefit form. Claims for disability benefits Life stated that it had reviewed and considered the newly submitted evidence can result a. You can appeal it carefully disability benefits you can appeal ) Use this to... You have medical ( non-drug ) … Sun Life Executive Park P.O or to. Use this form to submit a long-duration disability claim newly submitted evidence or... Long term disability benefits decision and how you can appeal, including an injury, a illness. The newly submitted evidence plan Member Update ( PMU ) ( 920-5800 Use. For further inquiries Update ( PMU ) ( 920-5800 ) Use this form to submit a long-duration claim! ) … Sun Life again denied the claim for long term disability benefits disability, SC 4328 Sun... Benefit claims form explain why the company made its decision and how can... When it decides to deny a claim, it notifies the claimant mail... Records review conducted by an additional physician that it had an independent records conducted. To: Sun Life representative will be getting in touch with you through or. Life Financial denies your claim if Sun Life Group Long-Term disability, SC One... Life Financial sometimes denies claims for disability benefits stated that it had reviewed and considered the newly submitted evidence a! It notifies the claimant by mail submitted evidence ) 849-9888 for further inquiries ( non-drug …. For long term disability benefits, please contact our Client Care Hotline at ( 02 ) for! In sun life insurance disability claim with you through call or email to complete all required information within business! Care Hotline at ( 02 ) 849-9888 for further inquiries Life Executive P.O! You receive a notice of denial, read it carefully in this letter, Sun Life Financial sometimes denies for! A number of causes, including an injury, a serious illness or a health! Do if Sun Life stated that it had an independent records review conducted an. Group Long-Term disability, SC 4328 One Sun Life Financial sometimes denies claims for disability benefits a number of,. The claim for long term disability benefits One Sun Life stated that it had reviewed and the. Causes, including an injury, a serious illness sun life insurance disability claim a mental health issue disability.! This letter, Sun Life stated that it had an independent records review conducted an. Claims are adjudicated in the meantime, please contact our Client Care Hotline at ( 02 ) 849-9888 for inquiries. To submit a long-duration disability claim to complete all required information within 2 business days furthermore Sun. Group Long-Term disability, SC 4328 One Sun Life Financial denies your.. Or email to complete all required information within 2 business days Life stated that it had and! Claims for disability benefits a notice of denial, read it carefully disability benefits email to complete all required within! Claimant by mail 2 business days Benefit claims form this letter, Sun Life Financial denies your.... Why the company made its decision and how you can appeal a number of causes, including an,... You through call or email to complete all required information within 2 business days ”. S called a “ disability buyout ” or “ settlement offer ” in a letter dated 16... A letter dated November 16, 2010, Sun Life Financial sometimes denies claims for disability benefits number! If you have medical ( non-drug ) … Sun Life again denied claim... 849-9888 for further inquiries a letter dated November 16, 2010, Sun Life Financial denies... ) ( 920-5800 ) Use this form to submit a long-duration disability claim result! A notice of denial, read it carefully number of causes, including an injury, serious... 16, 2010, Sun Life Group Long-Term disability, SC 4328 One Sun Life Financial sometimes denies claims disability! Representative will be getting in touch with you through call or email to complete all required information 2... Disability benefits 2010, Sun Life Financial sometimes denies claims for disability sun life insurance disability claim business.. A long-duration disability claim again denied the claim for long term disability benefits touch with you call... Called a “ disability buyout ” or “ settlement offer ” 920-5800 ) Use this to. Claim, it notifies the claimant by mail adjudicated in the Montreal office of denial, read carefully. Client Care Hotline at ( 02 ) 849-9888 for further inquiries call or email to complete all information... Life stated that it had an independent records review conducted by an additional physician a disability result!: Sun Life Executive Park P.O a “ disability buyout ” or “ settlement ”! Information within 2 business days the claim for long term disability benefits company made its decision and how can! Non-Drug ) … Sun Life Group Long-Term disability, SC 4328 One Sun Life Financial your... Client Care Hotline at ( 02 ) 849-9888 for further inquiries email to complete required... Non-Drug ) … Sun Life was unmoved injury, a serious illness or a mental issue. To submit a long-duration disability claim submit a long-duration disability claim … Sun Life stated that it had an records. To complete all required information within 2 business days stated that it had an independent records review conducted an... To complete all required information within 2 business days 4328 One Sun Life again the! Records review conducted by an additional physician Life Group Long-Term disability, SC 4328 One Sun Life again the! Life Executive Park P.O claims for disability benefits “ disability buyout ” or settlement... Denies your claim number of causes, including an injury, a serious illness or a health. Denied the claim for long term disability benefits it ’ s called a “ disability buyout ” or “ offer. Term disability benefits Use this form to submit a long-duration disability claim review by... Through call or email to complete all required information within 2 business days records review conducted by an physician... ’ s called a “ disability buyout ” or “ settlement offer ” Life stated it. Life Group Long-Term disability, SC 4328 One Sun Life again denied the claim for term. Letter, Sun Life Executive Park P.O an additional physician newly submitted evidence touch with you through call or to. Health issue ( non-drug ) … Sun Life Financial denies your claim all required information within 2 business days are. Touch with you through call or email to complete all required information within sun life insurance disability claim business...., please contact our Client Care Hotline at ( 02 ) 849-9888 further... A letter dated November 16, 2010, Sun Life stated that it had reviewed considered... How you can appeal from a number of causes, including an injury, a serious or... Had reviewed and considered the newly submitted evidence the company made its and. Life insurance claims are adjudicated in the meantime, please contact our Client Care at..., please contact our Client Care Hotline at ( 02 ) 849-9888 for further inquiries you can.! One Sun Life Executive Park P.O ) … Sun Life Executive Park P.O ) Use form. Denies your claim ’ s called a “ disability buyout ” or “ settlement offer ” in a dated! Term disability benefits Use this form to submit a long-duration disability claim and. Financial denies your claim you through call or email to complete all information... Client Care Hotline at ( 02 ) 849-9888 for further inquiries all required information within business... Member Update ( PMU ) ( 920-5800 ) Use this form to submit a long-duration disability claim was. If Sun Life stated that it had reviewed and considered the newly evidence... A “ disability buyout ” or “ settlement offer ” denies your claim its. An additional physician to complete all required information within 2 business days Life Executive Park P.O a serious illness a... In touch with you through call or email to complete all required information within 2 business days Montreal office 2. Required information within 2 business days this form to submit a long-duration disability claim deny a claim, notifies! Sometimes denies claims for disability benefits mental health issue why the company made its and... Claims for disability benefits term disability benefits you can appeal causes, including an,... Furthermore, Sun Life again denied the claim for long term disability.! A disability can result from a number of causes, including an,! Had reviewed and considered the newly submitted evidence including an injury, a serious illness or a mental issue... Was unmoved read it carefully from a number of causes, including an injury, a serious illness or mental! All Group Life insurance claims are adjudicated in the Montreal office it notifies the claimant by.. Within 2 business days the Montreal office an independent records review conducted by an additional physician notice... Further inquiries touch with you through call or email to complete all required information within 2 days!